Understanding the Experience

Frank Frisby
2 min readAug 8, 2022
image source: https://www.clockwork.com/insights/what-is-experience-design/

When it comes to working on AI there is something interesting that we all know, it’s understanding that it has the ability to figure something special that we take for granted. But what if AI is able to figure out the experience. It is something we have been thinking about over a cofounder. We think about the experience that people undergo and we think about those ideas in context to AI.

Experience is interesting because it contains some inherit knowledge about the world without explicitly stating it all. But later we need it we can go deeper. For the programmers out there, this is like lazy implementation. Another way to look at this is it’s like using the “word” mental models, but it has a bit of a different meaning. We may not go into the design of this or how the inner workings work but we can say that when we think about trying to be a cofounder to a user or a partner for their career, we try to understand people the best we can. There are many models in the world and they all have their different flavors like the freestyle coke machine. But experience seems to be a rather core function that we noticed.

Why does the experience matter in AI? Because experience is understanding a deeper meaning. Deep learning understands this concept but in our opinion, partially. There is more to it than just the simple deep learning algorithm. Some impose that if we just scale up to 100s of billions of parameters that we will get to super intelligence. I think we will we get to a very large model that can do extraordinary things but it is extremely expensive and just a model that has some understanding. Experience is trying embed that knowledge at its root so that we don’t need as much to produce such great results.

We have been working on experience models for several years. Understanding what it could do and how it will perform has been a challenge and something we have been improving over the years. We believe experience has a fundamental part of AI and we are certainly exploring this ally.

By Frank Frisby

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Frank Frisby

Frank Frisby is software engineer and founder of Thinkmoat. He is working on creating tools that help people with the future of work.